RUNAWAY COUNTRY is a rain or shine event. All sales are final. No refunds or exchanges.
Each ticket purchase provides for a personal RFID Wristband that will be mailed to the address you provided at time of purchase. Wristbands are mailed approx. 8 weeks prior to the Festival.
Orders placed within 8 weeks of the festival are picked up at the Will Call/Ticket Office at Osceola Heritage Park.
Each shipment comes with super-easy directions to activate your wristband. Put your wristband on at home before heading to the Festival. To prevent loss or damage, your wristband must fit snug, but not so tight as to hinder circulation.
Loose or dangling wristbands will be adjusted by gate staff.
When you arrive at the gate, simply tap the portal, "BING" you're in.
Wristbands CANNOT BE SHARED.
Each wristband is linked to your order and recorded in the micro- chip.
Wristbands are VOID if cut, stretched or repaired. Treat your wristband as you would any other valuable.
Voided wristbands will prevent admittance to the concert bowl. You must wear your wristband at all times. Okay to wear in the shower.
Important Ticket information to know:
We highly recommend you do NOT purchase a ticket from a 3rd party.
You have no way of knowing if the ticket or wristband is counterfeit. Each wristband includes RFID technology specific to your purchase.
Children 10 and under are free to enter (without a ticket) BUT must be accompanied with a paying adult. This applies to General Admission Only. For everyone's enjoyment and safety, children will require a ticket to sit in reserved sections. To avoid any delays at the gate, please bring valid I.D. for 10 and under.
Reserved ticket purchases are per person, good for the entire weekend. A limited number of reserved seats are available for single day purchase. General Admission tickets can be purchased daily or as a weekend package. All tickets are per person and cannot be split up. All Camping and RV Sites require everyone in your party to have a 3-day wristband.
Ticket Terms and Conditions:
Rain or Shine.
Ticket is for RUNAWAY COUNTRY Festival, not for a specific artist.
Artists and schedule subject to change without notice.
An Artist cancellation will not be grounds for refund or partial refund.
Your ticket is a revocable license for the date (s) or time(s) listed on your purchase. "Management" means RUNAWAY COUNTRY LLC and their affiliates. Management reserves the right to withhold the refund of any portion of the ticket purchase price, to refuse admission or to eject any person who fails to comply with the rules of the venue, local, state or federal law or whose conduct is deemed illegal, disorderly, or offensive by Management.
Persons entering the facility are subject to search for contraband, alcohol, food, beverage, controlled substances, weapons, firearms, fireworks, video equipment, or professional recording devices, which are expressly forbidden, and subject to confiscation.
Ticket user is responsible for reviewing complete list of prohibited items on the website and posted at the entry gate and understands listed items will be confiscated and disposed of at the entry gate.
Ticket user bears all risks of personal injury incidental to the event, whether occurring before, during or after the event.
Ticket user bears all risks, including cancellation of the event and of inclement weather and any delays however caused including but not limited to traffic delays, security checkpoint, technical failure, police action or any other cause of delay of admission to the event.
The resale or attempted resale of the ticket higher than that appearing hereon is prohibited and if discovered will result in the ticket being voided without refund. This ticket may not be used for advertising promotion (including contests and sweepstakes), or other trade purposes without the express written consent of Management.
Third party tickets; those purchased from other than official, authorized Festival outlets should be considered suspect. Festival does not guarantee validity of third party tickets.
Ticket user consents to Management's use of your image or likeness incidental to any video display, transmission, or recording of the event with no compensation for same.